ZachXBT: The cryptocurrency exchange AscendEX is suspected of long-term delays in withdrawals, urging users to report to the police

By: rootdata|2026/07/02 20:45:00
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According to on-chain detective ZachXBT, multiple reports indicate that the centralized cryptocurrency exchange AscendEX (formerly Bitmax) has recently delayed or failed to process users' withdrawal requests for several days or even weeks, yet the platform continues to accept user deposits.

As early as the initial warning on June 26, ZachXBT pointed out that, after reviewing on-chain data from Arkham and TRM, several known hot wallets of AscendEX (covering EVM, Tron, and Solana networks) severely lack major market cap tokens such as ETH, USDT, and SOL, indicating that the platform is likely facing a serious liquidity crisis.

The latest situation shows that, in the 9 days since the first warning, the official X account of AscendEX has remained inactive, and the platform's co-founder George (Jing) Cao has not responded to inquiries from users with large amounts of trapped funds. Currently, ZachXBT strongly advises users unable to withdraw their funds to report to law enforcement and regulatory agencies in their respective countries or regions as soon as possible.

It is reported that AscendEX was founded by George (Jing) Cao and Ariel Ling in 2018. In December 2021, the platform was attacked by the hacker group Lazarus Group, resulting in approximately $78 million in asset losses.

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